Delete Your Account
If your version of Sohhtak includes in-app account deletion, open the installed app, sign in, and use the delete option in Account or Profile settings.
If you cannot access your account, you can request deletion assistance below.
Deletion Assistance
If you cannot access your account, you can use the form below to request deletion assistance. When account deletion completes through the supported process, access to the deleted account ends and active profile details are sanitized. Account deletion does not necessarily remove all historical booking records. Certain booking, transaction, support, system-log, audit, financial, provider-account, or compliance records may remain. Some retained records may still contain personal information or remain linked to the former account and may allow identification of the user. Deleting an account does not, by itself, make those records anonymous.
When deletion is completed through a supported account-deletion process, private provider verification documents are deleted. For certain services where available, such as assisted Blood Tests, any optional prescription or related document uploaded by a patient is also deleted. The retained service-request record is cleared of its private-file reference, note, and personal contact snapshot.
If you cannot access your account, we may need to verify your request before completing deletion assistance.
If verification is needed, we will review your request before completing deletion assistance.
Please email support@sohhtak.com and include your full name, email address, and phone number if available.
What Happens Next
- We may contact you to verify your identity before completing deletion assistance.
- Deletion may require you to resolve active bookings or other ongoing service obligations first.
- Deletion of the old account is permanent and cannot be reversed.
- If registration is later permitted using the same email address, it creates a new account identity. It does not restore the deleted account, verification or provider status, subscriptions, services, private documents, patient identity, booking or review ownership, previous access, or old sessions.
For more information about retained data and your rights, read the SOHHTAK Privacy Policy.